Skype for business mac there was a problem verifying the certificate from the server

#Skype for business mac there was a problem verifying the certificate from the server install#
#Skype for business mac there was a problem verifying the certificate from the server update#
#Skype for business mac there was a problem verifying the certificate from the server password#
#Skype for business mac there was a problem verifying the certificate from the server windows#

Choose Start | Control Panel | View by Large Icons (upper right of window) | User Accounts | Manage your credentials (left column).

#Skype for business mac there was a problem verifying the certificate from the server windows#

Clear your cached passwords (Note:В you may need Admin rights to do this) - Windows.

#Skype for business mac there was a problem verifying the certificate from the server password#

Mac Outlook - Choose Tools | Accounts | type your HawkIDВ password in the password field.

Deselect the 'Always prompt for logon credentials'В check box.

If prompted, in the Password: text box, type your password.

Choose File |В Account Settings |В Account Settings.

Verify that prompt for Credentials isnвЂ™t checked in profile:.

If prompted again after Cancel, move on to step 3.

Be sure to use when prompted for your Outlook credentials and check the ' remember credentials' box.

Try logging into OWA? If you can log into OWA, thenВ try restarting Outlook.

It will run diagnostics and attempt to fix the issue.

#Skype for business mac there was a problem verifying the certificate from the server install#

If the steps below don't work, download and install the Microsoft Support and Recovery Tool. In thisВ case, please contact your local ITS Support Team or the ITS Help Desk.

#Skype for business mac there was a problem verifying the certificate from the server update#

In some cases, you may need administrative rights to update these settings. Still need help? See Contact MicrosoftВ 365 for business support - Admin Help.If you are continually being prompted for your password in Outlook try the steps below, one at a time, to resolve the issue. Right click on the DigiCert from CertDojo SSL certificate file and click Install Certificate.Д¬lick Open, select Local Machine or Computer account depending on the operating system, and then click Next.Д¬lick Browse and select Intermediate Certification Authorities, then click OK. Open Windows Explorer and browse to the folder that lists the SSL certificate file. Save the SSL certificate file to a folder on the local Windows server or client computer. If the DigiCert from CertDojo SSL certificate is not listed in the Intermediate Certification Authorities, you'll need to install the certificate by following these steps:Дownload the DigiCert from CertDojo SSL certificate here. Locate the DigiCert from CertDojo SSL certificate in the details pane of the Certificates Snap-in that is hosted in the Microsoft Management Console. Under Certificates (Local computer) in the left pane, select Intermediate Certification Authorities, and then click Certificates. Select Place all certificates in the following store.Д¬lick Browse and select Trusted Root Certification Authorities, then click OK.Д¬lick Next and then Finish to complete the Certificate Import Wizard.Д¬heck the DigiCert from CertDojo SSL certificate: Right click the DigiCert from CertDojo Root certificate file and click Install Certificate.Д¬lick Open, select Local Machine or Computer account, depending on the operating system, and then click Next.

Open Windows Explorer and browse to the folder that lists the DigiCert from CertDojo ROOT certificate file. Save the ROOT certificate file to a folder on the local Windows server or client computer. If the DigiCert from CertDojo ROOT certificate is not listed in the Trusted Root Certification Authorities, you'll need to install the certificate by following these steps:Дownload the DigiCert from CertDojo ROOT certificate here. Locate the DigiCert from CertDojo Root certificate in the details pane of the Certificates Snap-in that is hosted in the Microsoft Management Console. Under Certificates (Local Computer) in the left pane, click Trusted Root Certification Authorities, and then click Certificates. In the list under This snap-in will always manage certificates for, select Computer account, and then click Next. from the Microsoft Management Console menu. In Windows, use the Run command and type mmc.exe to open the Microsoft Management Console.Д¬lick File, Add/Remove Snap-in. Use the following steps to confirm that the root/intermediary certificates are properly installed on the client computer to ensure a secure connection to the Skype for Business Online Service: The following certificates should be installed:ДigiCert from CertDojo Root вЂ“ This goes into the вЂTrusted root storeвЂ™ on your Skype for Business edge server.ДigiCert from CertDojo SSL вЂ“ This goes into the вЂIntermediate Certificate storeвЂ™ on your Skype for Business edge server. Otherwise, client computers cannot perform secure connections. To connect securely to your Skype for Business Online Service when youвЂ™re using an on-premises configuration (with OCS 2007 R2, Lync Server 2010, and Skype for Business Server 2015), install the DigiCert from CertDojo root/intermediary certificates on your Skype for Business Edge servers. Note:В This article applies only to Office 365 operated by 21Vianet in China.